- Important Information
- Use of the Subscription Services by ClearArmor and our Customers
- Information We Collect
- How We Use Information We Collect
- Navigational Information
- Opting Out and Unsubscribing
1. Important Information
1.2. Contact Us
2. Use of the Subscription Services by ClearArmor and our Customers
2.1. The ClearArmor Subscription Services
Our Websites include marketing webpages which are hosted on servers maintained and run by third-party service providers through which visitors can learn more about ClearArmor, download content, and provide their contact information and other demographic information. This information, which is stored and managed on our service providers’ servers, is then used so that the visitors can be contacted about their interest in ClearArmor’s goods or services and interact with the company. ClearArmor’s Subscription Services may be hosted on servers owned and/or maintained by ClearArmor or by one or more third-party service providers. The Subscription Services allow users (including ClearArmor) to monitor and control their networks and computing systems. This includes submitting to the Subscription Services information that may include Personally Identifiable Information.
2.2. Use by ClearArmor
2.3. Use by Our Customers
2.4. “Sensitive Information”
This refers to credit or debit card numbers, personal financial account information, Social Security numbers, passport numbers, driver’s license numbers or similar personal identifiers, racial or ethnic origin, physical or mental health condition or information, or other employment, financial or health information.
3. Information We Collect
3.1. When You Visit our Websites
You are free to explore the Websites without providing any information about yourself. When you visit the Websites, download content, or register for the Subscription Services, we request that you provide Personal Information about yourself, and we collect Navigational Information.
3.2. When You Use our Mobile Application
We may use mobile analytics software to allow us to better understand the functionality of our Mobile Apps on your mobile device. In addition to information we collect on our Websites, when you use our Mobile Apps we may also collect your city location, device model and version, OS version, and your ClearArmor Subscription Services credentials.
We send push notifications from time to time in order to update you about events or promotions. If you no longer wish to receive such communications, you may turn them off at the device level.
We may link information we store within the analytics software to Personal Information you submit within the Mobile App.
3.3. “Personal Information”
This refers to any information that you voluntarily submit to us and that identifies you personally, including contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business. Personal Information can also include information about any transactions, both free and paid, that you enter into on the Websites, and information about you that is available on the internet, such as from Facebook, LinkedIn, Twitter and Google, or publicly available information that we acquire from service providers.
3.4. “Navigational Information”
This refers to information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed.
3.5. Payment Information
We collect and process payment information from you when you subscribe to the Subscription Services, including credit cards numbers and billing information, using third party PCI-compliant service providers. Except for this, we do not collect Sensitive Information from you.
3.6. Information About Children
The Websites are not intended for or targeted at children, including, without limitation, those under 13, and we do not knowingly or intentionally collect information about children under 13. If you believe that we have collected information about a child under 13, please contact us at privacy@ClearArmor.com, so that we may delete the information.
4. How We Use Information We Collect
4.2. We Never Sell Personal Information
We will never sell your Personal Information to any third party. Notwithstanding the foregoing, your Personal Information may be transferred to a third party if some or all of ClearArmor is the subject of a bankruptcy, merger, acquisition, or other such event.
4.3. Use of Personal Information
4.4. Use of Navigational Information
We use Navigational Information to operate and improve the Websites and the Subscription Services. We may also use Navigational Information alone or in combination with Personal Information to provide you with personalized information about ClearArmor.
4.5. Customer Testimonials and Comments
We post customer testimonials and comments on our Websites, which may contain Personal Information. We obtain each customer’s consent via email prior to posting the customer’s name and testimonial.
4.6. Use of Credit Card Information
If you give us credit card information, we use it solely to check your financial qualifications and collect payment from you. We use a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use information you provide except for the sole purpose of credit card processing on our behalf.
4.7. Service Providers
We employ other companies and people to provide services to visitors to our Websites, our customers, and users of the Website, Subscription Services, and/or Mobile Apps, and may need to share your information with them to provide information, products or services to you. Examples may include, without limitation, removing repetitive information from prospect lists, analyzing data, providing marketing assistance, processing credit card payments, supplementing the information you provide us in order to provide you with better service, and providing customer service. In all cases where we share your information with such agents, we explicitly require the agent to acknowledge and adhere to privacy and customer data handling policies at least as stringent as ours.
4.8. Security of your Personal Information
We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use, or disclosure. The Personal Information you provide us is stored on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When sensitive Personal Information (such as a credit card number and/or geo-location data) is collected on our Websites and/or transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
4.9. Social Media Features
4.10. External Websites
4.11. Public Forums
We may offer publicly accessible message boards, blogs, and community forums (collectively our “Forums”). Please keep in mind that if you directly disclose any information through our Forums, this information may be collected and used by others. We will correct or delete any information you have posted on the Websites if you so request, as described in “Opting Out and Unsubscribing” below. By posting to our Forums, you agree to indemnify and hold harmless ClearArmor and its directors, employees, agents, and affiliates from any third-party claims arising out of your use of the Forums, including, without limitation, claims that your post(s) infringe the intellectual property or other rights of the third-party. By posting to our Forums, you also agree to grant and hereby grant to ClearArmor an unrestricted, unlimited, transferrable, royalty-free, sublicensable, worldwide right and license to make, use, sell, offer for sale, import, copy, distribute, make derivative works of, and otherwise exploit the content of your post(s) for any purpose. By posting to our Forums, you represent and warrant that you have the requisite rights to grant the rights and licenses granted in this Section 4.11.
4.12. Retention of Personal Information
We retain Personal Information that you provide us only as long as we consider it potentially useful in contacting you about the Subscription Services or our other services, and then we securely delete the information. We will delete this information from the servers at an earlier date if you so request, as described in “Opting Out and Unsubscribing” below. If you provide information to our customers as part of their use of the Subscription Services, our customers decide how long to retain the personal information they collect from you. If a customer terminates its use of the Subscription Services, then we may provide that customer with access to all information stored for the customer by the Subscription Services, including any Personal Information provided by you, for export by the customer according to our agreement with our customer. After termination, we may, unless legally prohibited, delete all customer information, including your Personal Information, from the Subscription Services.
4.13. International Transfer of Information
4.14. Corporate Events
If ClearArmor (or our assets) is acquired by another company, whether by merger, acquisition, bankruptcy or otherwise, that other company would receive all information gathered by ClearArmor on the Websites and the Subscription Services.
4.15. Compelled Disclosure
We reserve the right to use or disclose your Personal Information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights or to comply with a law, court order, or legal process.
5. Navigational Information
We use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web server. Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize pages on our Websites, or register for the Subscription Services, a cookie helps us to recall your specific information on subsequent visits. When you return to the same Website, the information you previously provided can be retrieved so you can easily use the customized features.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Subscription Services or Websites you visit. ClearArmor may keep track of the Websites and pages you visit, in party so that we can determine what portion of the Website or Subscription Services is the most popular or most used. This data is used, in part, to deliver customized content and promotions within the ClearArmor Website and Subscription Services to customers whose behavior indicates that they are interested in a particular subject area.
5.2. Log Files
We may collect demographic information, such as your ZIP code, age, gender, preferences, interests and favorites using log files that are not associated with your name or other personally identifying information. There is also information about your computer hardware and software that is automatically collected by us. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by ClearArmor for the operation of the Website and Subscription Services, to maintain quality of the Subscription Services, and to provide general statistics regarding use of the ClearArmor Website. For these purposes, we do link this automatically-collected data to Personal Information such as name, email address, address, and phone number.
5.3. Clear Gifs (Web Beacons/Web Bugs)
We employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage the Website and Subscription Services by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages or in emails and are about the size of the period at the end of this sentence. We use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. We tie the information gathered by clear gifs in emails to our customers’ Personal Information. If you would like to opt-out of these emails, please see “Opting Out and Unsubscribing”.
5.4. Flash Cookies and Other Third Party Tracking Technologies
5.6. Third Party Tracking Technologies
6. Opting Out and Unsubscribing
6.1. Reviewing, Correcting and Removing Your Personal Information
If you provide us with your Personal Information, you have the following rights with respect to that information:
- To review the user information that you have supplied to us;
- To request that we correct any errors, outdated information, or omissions in user information that you have supplied to us;
- To request that your user information not be used to contact you;
- To request that your user information be removed from any solicitation list that we use;
- To request that your user information be deleted from our records; and,
- To opt out of being solicited by ClearArmor or third parties based on the information you provided to us.
To exercise any of these rights, please contact us at privacy@ClearArmor.com or by mail to ClearArmor Corporation, 519 Easton Rd., Riegelsville, PA 18077 USA, Attention: Privacy. We will promptly change, correct, or delete your information and notify you of the action we have taken.
6.2. To Unsubscribe From Our Communications
You may unsubscribe from our marketing communications by clicking on the “unsubscribe” link located on the bottom of our e-mails, or by sending us email us at privacy@ClearArmor.com, or by sending us postal mail to ClearArmor Corporation, 519 Easton Rd., Riegelsville, PA 18077 USA, Attention: Privacy. Customers cannot opt out of receiving transactional emails related to their account with us or the Subscription Services.